Category Archives: Innovation

Recession, change and the heroic leader

John Kay (Beware the cult of the heroic chief executive FT, June 9) provides us with an excellent summary of the failings of the dominant, heroic leader. My research, conducted after the 1990s recession, shows that a special type of … Continue reading

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Interview: The Perfect Storm

Many businesses face the prospect of a “perfect storm”. For those in the insurance industry, this is a combination of catastrophe losses followed by the challenges of a “W” shaped recession that could bring social upheaval and political change in … Continue reading

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Thoughts of an L-Shaped Recovery and Future Worlds

Overview This post considers the implications of a long , slow L-shaped recovery in the developed economies. The outcome could be a divided world, with the developed economies split into two groups or blocs. In the scenario presented here, the … Continue reading

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Giving customers a treat

An article in the Financial Times “Customers more cautious and choosy” [1] provides some interesting pointers for businesses in the developed world facing the prospect of either a painfully slow economic recovery or the dreaded “W” double dip.  The lessons, … Continue reading

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HR should do more in a recession?

I read this morning, with some interest, a web page[1] summarising a recent survey by the Economist Intelligence Unit[2]. Broadly, this survey looks at the perceived role of HR in a recession taking the perspectives of both business executives and … Continue reading

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Navigating the Recession: The waves of change

A clear point emanating from my earlier posts and, importantly, discussions with business managers and leaders is that we cannot afford just to “sit this one out” and expect the business world (and in fact the world in general) to … Continue reading

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Recession – A business survival guide (Part 2 – The “Aldi Effect”)

In earlier blogs I have argued that in a recession one must not “shoot the usual suspects”. By “shooting the usual suspects” I mean across the board cost cutting in areas such as sales, marketing and new product development. My … Continue reading

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Financial Services, outsourcing, strategy and innovation: Time to rue past decisions?

Frequent visitors to my website will be familiar with my long-running concerns with outsourcing or BPO – especially in the financial services industry and the insurance sector in particular. I have dealt with outsourcing issues in some detail in two … Continue reading

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