Outsourcing


Globalization: Understanding the weak signals

Download a pdf version Overview: Research tells us that one of the secrets to building a resilient organisation  is to understand and interpret weak signals better than the competition. Weak signals can help us prepare for future shocks. If we look at recent developments, particularly in the Ukraine and the Middle East, there […]

A World of Regions

Strategy Past, Strategy Future

A bacon sandwich, toast, marmalade and coffee.  The perfect start to a Sunday morning.  Then the business section of The Sunday Times flipped open to reveal, in two separate articles, a possible picture of strategy past and strategy in the future. Tom Bowers’ article Browne’s legacy of cost cutting stored up […]


Financial Services, outsourcing, strategy and innovation: Time to rue past decisions?

Frequent visitors to my website will be familiar with my long-running concerns with outsourcing or BPO – especially in the financial services industry and the insurance sector in particular. I have dealt with outsourcing issues in some detail in two briefings – most notably Outsourcing Problems and Disadvantages Revisited. My […]