sensemaking


How to Build a High Reliability Organization

What is a ‘High Reliability Organization’? In my last briefing, 10 Reasons Why You Should Think About Recession, I introduced the term ‘High Reliability Organization’. This of course raises a question ‘Just what exactly is a high reliability organization?’  That’s the question that I would like to quickly address here […]

HIGH RELIABILITY ORGANIZATION

BUSINESS RESILIENCE

Resilience: a new mantra for business?

A New Mantra? Have you noticed that this year is different? Different in terms of what people are talking about? Well, it seems that way to me. The first few months of this year have produced some words, phrases and subjects that seem to keep popping up in conversation everywhere, […]